PRIVACY POLICY
Last updated February 11, 2025
This Privacy Notice for FIRST2 ("we," "us," or "our"), describes how and why we might access, collect, store, use,
and/or share ("process") your personal information
when you use our services ("Services"), including
when you:
- Download and use our mobile application (FIRST2), or any other application of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this
Privacy Notice will help you understand your privacy rights and
choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our
policies and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered "special" or
"sensitive" in certain jurisdictions, for example your racial or
ethnic origins, sexual orientation, and religious beliefs. We do
not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason
to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal
information? We may share information in specific situations and with specific
third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate
organizational and technical processes and procedures in place to protect
your personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by visiting support@first2.app,
or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to
us when you register on the Services, express an interest in obtaining information about us or our
products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include
the following:
- email addresses
- usernames
Sensitive Information. We do not process sensitive
information.
Social Media Login Data. We may provide
you with the option to register with us using your existing
social media account details, like your Facebook, X, or other
social media account. If you choose to register in this way, we
will collect certain profile information about you from the
social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s),
we also may collect the following information if you choose to provide
us with access or permission:
- Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, sensors, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security
and operation of our application(s), for troubleshooting, and
for our internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes
to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit,
use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact
information) but may include device and usage information,
such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device
name, country, location, information about how and when you
use our Services, and other technical information. This
information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.If you are located in the EU
or UK, this section applies to
you.
The General Data Protection
Regulation (GDPR) and UK GDPR
require us to explain the valid
legal bases we rely on in order to
process your personal information.
As such, we may rely on the
following legal bases to process
your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display personalized and relevant advertising content for our users
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where
we believe it is necessary for compliance
with our legal obligations, such as
to cooperate with a law enforcement
body or regulatory agency, exercise
or defend our legal rights, or disclose
your information as evidence in litigation
in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada,
this section applies to you.
We may process your information if
you have given us specific
permission (i.e., express consent)
to use your personal information for
a specific purpose, or in situations
where your permission can be
inferred (i.e., implied consent).
You can withdraw your consent at any time.
In some exceptional cases, we may
be legally permitted under
applicable law to process your
information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
We may need to share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes: geolocation; and other similar information. A full list of what we use information for can be found in this section and in the previous section titled "HOW DO WE PROCESS YOUR INFORMATION?" Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise. We obtain and store on your device ("cache") your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. The Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein, and Norway) or the United Kingdom, please take a look at our Cookie Notice.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Offer Wall. Our application(s) may display a third-party hosted "offer wall." Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
We may use cookies and
similar tracking technologies
(like web beacons and pixels)
to gather information when you
interact with our Services.
Some online tracking
technologies help us maintain
the security of our Services
and your account, prevent
crashes, fix bugs, save your
preferences, and assist with
basic site functions.
We also permit third parties
and service providers to use
online tracking technologies
on our Services for analytics
and advertising, including to
help manage and display
advertisements, to tailor
advertisements to your
interests, or to send
abandoned shopping cart
reminders (depending on your
communication preferences).
The third parties and service
providers use their technology
to provide advertising about
products and services tailored
to your interests which may
appear either on our Services
or on other websites.
To the extent these online
tracking technologies are deemed
to be a "sale"/"sharing" (which
includes targeted advertising,
as defined under the applicable
laws) under applicable US state
laws, you can opt out of these
online tracking technologies by
submitting a request as
described below under section "DO UNITED STATES RESIDENTS
HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about
how we use such technologies
and how you can refuse certain
cookies is set out in our
Cookie Notice.
Our Services offer you the
ability to register and log in
using your third-party social
media account details (like
your Facebook or X logins).
Where you choose to do this,
we will receive certain
profile information about you
from your social media
provider. The profile
information we receive may
vary depending on the social
media provider concerned, but
will often include your name,
email address, friends list,
and profile picture, as well
as other information you
choose to make public on such
a social media platform.
We will use the information
we receive only for the
purposes that are described in
this Privacy Notice or that
are otherwise made clear to
you on the relevant Services.
Please note that we do not
control, and are not
responsible for, other uses of
your personal information by
your third-party social media
provider. We recommend that
you review their privacy
notice to understand how they
collect, use, and share your
personal information, and how
you can set your privacy
preferences on their sites and
apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.We will only keep your
personal information for as
long as it is necessary for
the purposes set out in this
Privacy Notice, unless a
longer retention period is
required or permitted by law
(such as tax, accounting, or
other legal requirements). No
purpose in this notice will
require us keeping your
personal information for
longer than the period of time
in which users have an account
with us.
When we have no ongoing
legitimate business need to
process your personal
information, we will either
delete or anonymize such
information, or, if this is
not possible (for example,
because your personal
information has been stored in
backup archives), then we will
securely store your personal
information and isolate it
from any further processing
until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.We have implemented
appropriate and reasonable
technical and organizational
security measures designed to
protect the security of any
personal information we
process. However, despite our
safeguards and efforts to
secure your information, no
electronic transmission over
the Internet or information
storage technology can be
guaranteed to be 100% secure,
so we cannot promise or
guarantee that hackers,
cybercriminals, or other
unauthorized third parties
will not be able to defeat our
security and improperly
collect, access, steal, or
modify your information.
Although we will do our best
to protect your personal
information, transmission of
personal information to and
from our Services is at your
own risk. You should only
access the Services within a
secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.We do not knowingly collect,
solicit data from, or market
to children under 18 years of
age, nor do we knowingly sell
such personal information. By
using the Services, you
represent that you are at
least 18 or that you are the
parent or guardian of such a
minor and consent to such
minor dependent’s use of the
Services. If we learn that
personal information from
users less than 18 years of
age has been collected, we
will deactivate the account
and take reasonable measures
to promptly delete such data
from our records. If you
become aware of any data we
may have collected from
children under age 18, please
contact us at support@first2.app.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.In some regions (like the
EEA, UK, Switzerland, and
Canada), you have certain
rights under applicable data
protection laws. These may
include the right (i) to
request access and obtain a
copy of your personal
information, (ii) to request
rectification or erasure;
(iii) to restrict the
processing of your personal
information; (iv) if
applicable, to data
portability; and (v) not to be
subject to automated
decision-making. In certain
circumstances, you may also
have the right to object to
the processing of your
personal information. You can
make such a request by
contacting us by using the
contact details provided in
the section "HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?" below.
We will consider and act upon
any request in accordance with
applicable data protection
laws.
If you are located in the EEA
or UK and you believe we are
unlawfully processing your
personal information, you also
have the right to complain to
your Member State
data protection
authority or UK data protection
authority.
If you are located in
Switzerland, you may contact
the Federal Data
Protection and
Information
Commissioner.
Withdrawing your consent: If we are relying on your consent
to process your personal information,
which may be express and/or implied
consent depending on the applicable
law, you have the right to withdraw
your consent at any time. You can
withdraw your consent at any time
by contacting us by using the contact
details provided in the section
"HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?" below.
However, please note that this
will not affect the lawfulness
of the processing before its
withdrawal nor, when applicable
law allows, will it affect the
processing of your personal
information conducted in
reliance on lawful processing
grounds other than consent.
Opting out of marketing and
promotional communications: You can
unsubscribe from our marketing
and promotional communications
at any time by clicking on the
unsubscribe link in the emails
that we send, or by contacting
us using the details provided in
the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?" below. You will then be
removed from the marketing
lists. However, we may still
communicate with you — for
example, to send you
service-related messages that
are necessary for the
administration and use of your
account, to respond to service
requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate
your account, we will deactivate
or delete your account and
information from our active
databases. However, we may
retain some information in our
files to prevent fraud,
troubleshoot problems, assist
with any investigations, enforce
our legal terms and/or comply
with applicable legal
requirements.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.California law requires us to
let you know how we respond to
web browser DNT signals. Because
there currently is not an
industry or legal standard for
recognizing or honoring DNT
signals, we do not respond to
them at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:| Category | Examples | Collected |
A. Identifiers | Contact details, such
as real name, alias,
postal address,
telephone or mobile
contact number, unique
personal identifier,
online identifier,
Internet Protocol
address, email
address, and account
name | YES |
B. Personal
information as defined
in the California
Customer Records
statute | Name, contact
information,
education, employment,
employment history,
and financial
information | NO |
C. Protected
classification
characteristics under
state or federal law | Gender, age, date of
birth, race and
ethnicity, national
origin, marital
status, and other
demographic data | NO |
D. Commercial
information | Transaction
information, purchase
history, financial
details, and payment
information | NO |
E. Biometric
information | Fingerprints and
voiceprints | NO |
F. Internet or other
similar network
activity | Browsing history,
search history, online
behavior, interest
data, and interactions
with our and other
websites,
applications, systems,
and advertisements | NO |
G. Geolocation data | Device location | YES |
H. Audio, electronic,
sensory, or similar
information | Images and audio,
video or call
recordings created in
connection with our
business activities | YES |
I. Professional or
employment-related
information | Business contact
details in order to
provide you our
Services at a business
level or job title,
work history, and
professional
qualifications if you
apply for a job with
us | NO |
J. Education
Information | Student records and
directory information | NO |
K. Inferences drawn
from collected
personal information | Inferences drawn from
any of the collected
personal information
listed above to create
a profile or summary
about, for example, an
individual’s
preferences and
characteristics | NO |
| L. Sensitive personal Information | NO |
We may also collect other
personal information outside of
these categories through
instances where you interact
with us in person, online, or by
phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the
collected personal information as
needed to provide the Services or
for:
- Category A - As long as the user has an account with us
- Category G - We keep user's geolocation data as long as the mobile app is open
- Category H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"How We Use and Share Personal Information
Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"Will your
information
be shared
with
anyone
else?
We may
disclose
your
personal
information
with our
service
providers
pursuant to
a written
contract
between us
and each
service
provider.
Learn more
about how we
disclose
personal
information
to in the
section, "WHEN AND
WITH WHOM DO
WE SHARE
YOUR
PERSONAL
INFORMATION?"
We may use
your
personal
information
for our own
business
purposes,
such as for
undertaking
internal
research for
technological
development
and
demonstration.
This is not
considered
to be
"selling" of
your
personal
information.
We have not
disclosed,
sold, or
shared any
personal
information
to third
parties for
a business
or
commercial
purpose in
the
preceding
twelve (12)
months. We will not
sell or
share
personal
information
in the
future
belonging to
website
visitors,
users, and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Depending
upon the state
where you
live, you may
also have the
following
rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting support@first2.app, by emailing us at support@first2.app, or by referring to the contact details at the bottom of this document.Under certain
US state data
protection
laws, you can
designate an
authorized
agent to make
a request on
your behalf.
We may deny a
request from
an authorized
agent that
does not
submit proof
that they have
been validly
authorized to
act on your
behalf in
accordance
with
applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.If you submit
the request
through an
authorized
agent, we may
need to
collect
additional
information to
verify your
identity
before
processing
your request
and the agent
will need to
provide a
written and
signed
permission
from you to
submit such
request on
your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@first2.app. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may
update this
Privacy
Notice from
time to
time. The
updated
version will
be indicated
by an
updated
"Revised"
date at the
top of this
Privacy
Notice. If
we make
material
changes to
this Privacy
Notice, we
may notify
you either
by
prominently
posting a
notice of
such changes
or by
directly
sending you
a
notification.
We encourage
you to
review this
Privacy
Notice
frequently
to be
informed of
how we are
protecting
your
information.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.